INTRODUCTION
Welcome to www.bookshop.com.my website (the “Site”). Federal Stationery & Publishing Co. Sdn. Bhd. (“bookshop.com.my”), a company incorporated in Malaysia whose registered office is No. 27, Jalan Tago 8, Taman Perindustrian Tago, 52200 Kepong, Kuala Lumpur. By accessing or using the Site, you, as a user of the Site are deemed to have accepted and agree to be bound by the following Terms and Conditions.
Bookshop.com.my reserve the right, to amend any part of these Terms and Conditions at any time without prior notice. Amended terms are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions.
USE OF THE SITE
You may use this Site solely for their own personal or internal purposes. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
You may choose to register at our Site. If you do, you agree to provide accurate and current information. Customers below the age of 21 are to seek parental or guardian consent prior to making any online purchases.
You are responsible for keeping your account, login email and password confidential. You are solely responsible for all activities that occur under your account.
THE CONTRACT
A contract is formed once your order has been accepted by bookshop.com.my. You acknowledge that you have read, understood, and agreed to be bound by the Terms and Conditions herein.
PRICE AND PAYMENT
Prices and availability of items may be changed at any time without prior notice. The price at which you agree to purchase the items is the price stated on the Site at the time you place your order Payment for the items shall be made in full before physical delivery.
DELIVERY
bookshop.com.my will arrange a courier to deliver the purchased items to your delivery address designated by bookshop.com.my. Please note that the delivery time span quoted on the Site is only an estimation and shall not be construed as a guarantee. Please allow for at least 7 working days after which you may contact us or send us an enquiry for tracking purposes.
RETURN POLICY
No cancellation of order or refund will be entertained, unless the item you have ordered is out of stock. We will notify you as soon as we can if the item that you want to purchase is out of stock. You can either replace the item with item(s) of same amount or we will make a refund on the amount of the unavailable item.
EXCHANGE POLICY
All items sold are non-returnable once sold, except for the following conditions:
• The item received is not what you have ordered.
• The item received is defective, for example missing pages.
ACCEPTANCE OF PRODUCTS
Unless you have notified bookshop.com.my of any incorrect/defective items received for your purchase within seven (7) days, the items shall be deemed to have been accepted by you as being in good condition and in accordance with the Contract.
PRIVACY
bookshop.com.my urge that you read our Privacy Policy which governs your use and access to the Site. You hereby accepts the Privacy Policy and any amendments thereto.
LIABILITY
The Site is presented “AS IS”. bookshop.com.my makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or currentness of any information provided on or through the Site. bookshop.com.my attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the Site are accurate, complete, reliable, current, or error-free.
COPYRIGHTS AND TRADEMARKS
You acknowledge and agree that bookshop.com.my is the sole owner or lawful licensee of all the rights to the Site. bookshop.com.my retain ownership of all intellectual property rights of any kind related to the Site, including applicable copyrights, trademarks and other proprietary rights. You shall not used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part of the Site, for any purpose without our prior written consent.
GOVERNING LAW
These Terms and Conditions shall be governed by the laws of Malaysia and shall be subject to the exclusive jurisdiction of the courts of Malaysia.