Federal Stationery & Publishing Co. Sdn. Bhd. is committed to ensure your privacy is protected. This policy is about what information we collect and how we use it.
Personal Information
We may require personal information such as your name, contact information including email address, demographic information such as your preferences and interests and other relevant information.
Personal information that you provide to us on our website will be used for the following purposes:
• to enable you to make purchases at our website;
• to process exchanges or product returns;
• for processing of payments and receipts;
• to enable you to participate in promotions;
• to improve our services;
• to respond to requests or complaints;
• to understand customers’ needs and offering products and services to meet those needs;
• for delivery of communication via SMSes, emails & social media;
• for such other purposes as permitted by applicable law or with your consent; and,
• for all other purposes incidental and associated with any of the above.
Cookies
We may collect information about your preferences when you browse our website through the use of cookies. Cookies are pieces of information that websites transfer to your computer’s hard drive for record-keeping purposes. We may use cookies to make visiting our website easier Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies also help us provide you with a better website by allowing us to track user trends and patterns to monitor which pages you may find helpful and which you may not. You may choose to accept or decline cookies. Most web browsers accept cookies but you may modify your browser setting to decline cookies if you prefer.
Use Of Personal Information
Our policy is to keep your personal information confidential. We will not disclose your information to third parties unless we have your consent or where we are required by law to do so. Although no data transmission over the Internet can be guaranteed to be secure, we assure you that we will put in our best efforts to ensure its security on our systems.
Links To Other Websites
To give you a better service, our website may connect you to other websites of interest. When connecting to such other websites you will no longer be subject to this policy but to the privacy policy of the new site.
Disputes
With respect to any dispute regarding our website, all rights and obligations and all actions contemplated by these Privacy Policy shall be governed by the laws of Malaysia, as if the Privacy Policy were a contract wholly entered into and wholly performed within Malaysia. Any dispute relating in any way to your visit to our website shall be submitted to confidential arbitration in Malaysia, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court.
Changes To Our Privacy Policy
We reserve the right to amend this Privacy Policy from time to time without prior notice. All such changes will be reflected on this web page.
Feedback
Any comments or suggestions that you may have and which may contribute to a better quality of service are welcome, please contact feedback@bookshop.com.nt.